Here is an interview on Colbert Report (Comedy Central) with Tony Hsieh of Zappos.com “Happy employees keep customers happy”. An absolute truth, I say.
Watch the video
Source: http://www.colbertnation.com/the-colbert-report-videos/393612/august-01-2011/tony-hsieh
Tags: customer service, tony hsieh

Hi
Awesome site!
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